Responsible Gaming Guidelines at 111bt
Maintaining the right balance between entertainment and safety is most important. 111bt is committed to keeping you protected — from deposit limits to self-exclusion.
Why Age Limits Matter
Online gambling is entertainment for adults only. Being 18 or 20 does not make it permitted — legally and ethically, no one should start betting or playing casino games before turning 21. 111bt verifies age during account verification and reserves the right to suspend accounts in cases of doubt. Read our Terms and Conditions for more details on this.
What Is Responsible Gaming
Betting or playing casino games remains enjoyable only when guided by conscious decisions. Responsible gaming means playing within your financial means, not chasing lost money in hopes of recovering it, and not treating gambling as a source of income.
111bt believes every player can set their own limits. On this page we provide the tools and information to help you stay in control. You can learn more about 111bt's values and commitment to users on our About Us page.
Remember, winning and losing are both normal. But if you find yourself unable to accept a loss, keep increasing your bets, or start neglecting personal relationships and responsibilities, those are signs of a problem. Stopping and seeking help is the wisest course of action.
A few simple rules for healthy play
- Play for entertainment only, not to earn money
- Set a budget in advance and do not go beyond it
- Set a time limit and stick to it
- Avoid playing when drinking or under stress
- Do not place more bets in an attempt to recover lost money
Safety Tools
111bt offers several self-control features. You can use these to set your own boundaries around your play.
Set a maximum amount you will deposit within a specific period — daily, weekly, or monthly. Once the limit is reached, the system will automatically stop further deposits.
Decide how long you will play in one sitting. When the set time is up, you will receive a reminder and the option to end the session.
If you feel you need a break for a few days, you can temporarily suspend your account for anywhere from 24 hours to several weeks. During this time, logging in or making deposits will not be possible.
If you feel you need to stay away from gambling for a longer period, request a permanent or long-term self-exclusion. Once this step is active, reactivating the account is not straightforward.
You can view your full history of deposits, withdrawals, and bets at any time. This helps you understand your own spending patterns.
Contact our 24/7 live chat or email to activate any limit or self-exclusion. Our team is available in both Bengali and English.
Request to Set a Limit
After submitting this form, our support team will contact you within 24 hours.
Contact Support Directly
Even without the form, you can reach our 24/7 live chat or email for direct help at any time. The support team works in both Bengali and English, and all information is kept completely confidential.
Recognise the Warning Signs
If you notice one or more of the following signs in yourself, consider seeking help.
- You keep increasing the amount you bet to recover lost money and cannot stop.
- You feel restless or uncomfortable when you think about stopping gambling.
- You are spending time gambling while neglecting family, friends, or work responsibilities.
- You are taking loans or spending savings to fund gambling.
- You are hiding your gambling from family or people close to you.
- Losing while gambling causes you to lose your temper or fall into distress, and it is affecting your daily life.
- You have set limits for yourself but are unable to follow them.
- You find it hard to get through the day without thinking about gambling.
Where to Get Help
Acknowledging the problem is the first step toward strength. You are not alone — seek help through the options below.
Tell someone you trust about your situation. Support from family is the most effective and helps bring about lasting change. Do not isolate yourself.
Mental health specialists and counsellors work with gambling addiction. Speaking to a specialist is not a sign of weakness — it takes courage.
Our 24/7 live chat and email support operate in Bengali. We will actively help with self-exclusion, a break, or setting any limit.
Important Information
Accessing mental health services in Bangladesh has become much easier than before. Various government and private hospitals across the country have mental health departments. Contact the hospital nearest to you or consult a general physician — they can refer you to the right specialist.
Under our Privacy Policy, any information or request related to responsible gaming is kept completely confidential. Your decision to self-exclude or set a limit will not be shared with anyone.
111bt's Commitments
Age Verification
Proof of age will be requested when opening an account and at any time if needed. No one under the age of 21 may hold an account.
Data Protection
Your personal and financial information is secured through SSL encryption. No responsible gaming request is shared with any third party.
Respecting Self-Exclusion
Once self-exclusion is activated, no promotional emails or communications will be sent during that period. Your decision is fully respected.
Sensitive Support
Our support team handles any matter related to responsible gaming with special care and sensitivity. This is not treated like a routine issue.
Monitoring Unusual Behaviour
111bt automatically detects unusual gambling patterns and, where necessary, alerts the player or recommends they get in touch with support.
Support is available around the clock. Assistance in Bengali and English.
All casino and betting activities are for players aged 21 and above only.