111bt Privacy Policy

Section 01

Introduction and Applicability

This Privacy Policy ("Policy") applies to the 111bt platform and all related services. When you use the 111bt website or application, the terms of this policy automatically take effect. The purpose of this policy is to clearly inform you what kind of information we hold about you, why we hold it, and how that information is managed.

By using 111bt's services, you confirm that you have read and agreed to the terms of this privacy policy. Our Terms and Conditions also contain complementary information on this matter, and reading them together will give you the full picture.

This policy applies to members residing in Bangladesh. Anyone under the age of 21 is prohibited from opening an account or using any service on 111bt.

Section 02

What Information We Collect

111bt collects various types of information, divided into two main categories: (a) information you provide directly, and (b) information generated automatically while using the service.

a. Information Provided Directly

• Full name, date of birth, and national ID number (for account verification)
• Mobile number and email address
• Residential address
• Payment-related information — bKash, Nagad, Rocket, or Upay mobile number (not card numbers or bank details)
• OTP verification information for security purposes
• Content of communications with the support team

b. Information Collected Automatically

• IP address and device type and operating system
• Browser information and session logs
• Information obtained from cookies and similar tracking technologies
• Gaming history, betting patterns, and transaction records
• Time and nature of navigation on the platform

Section 03

Purpose of Using Information

111bt uses your information only for specific and legitimate purposes. Those purposes are clearly set out below:

• Account Management: Keeping registration, identity verification, and the login process secure.
• Financial Transaction Processing: Completing deposits and withdrawals and maintaining records.
• Fraud and Security: Detecting unusual activity and maintaining account security.
• Service Improvement: Analysing data to improve the user experience.
• Customer Support: Resolving issues via live chat or email.
• Promotional Communications: Informing you about bonuses or offers — however, you may request to stop receiving these communications at any time.
• Responsible Gaming: Monitoring gaming patterns and providing support when needed.

Section 04

Data Retention and Security

Keeping your personal information secure is a priority for 111bt. All data is transferred via SSL encryption and stored on secure servers. Access is restricted to authorised staff only, who are bound by strict confidentiality obligations.

Technical Security Measures

• 256-bit SSL/TLS encryption protocol
• Two-factor authentication (OTP-based)
• Regular security audits and vulnerability testing
• Automatic detection of unusual logins or activity
• Data backup and disaster recovery procedures

Data Retention Period

Information may be retained for as long as your account is active and, after account closure, for as long as necessary to meet applicable legal obligations. Once that period has passed, information is securely deleted or anonymised.

Section 05

Sharing Information with Third Parties

111bt does not sell or rent your personal information for commercial purposes. However, information may be shared with third parties in the following limited circumstances:

• Payment Processing Providers: Mobile financial service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions.
• Game Software Providers: Studios such as Pragmatic Play, JILI, PG Soft, and Evolution may receive limited technical information for the purpose of operating games.
• Legal Obligations: If required to provide information in compliance with a lawful directive from a competent authority or a court order, we will do so.
• Fraud Prevention: Cooperation with security partners may occur to prevent fraudulent activity.

Any third party that processes information on behalf of 111bt is contractually bound to uphold our privacy standards.

Section 06

Cookie Policy and Tracking Technologies

The 111bt website and application use cookies and similar technologies. These help maintain the functionality of the service and improve your experience.

Types of Cookies

• Essential Cookies: Essential for managing login sessions, security tokens, and the basic operation of the platform.
• Functional Cookies: Remember language preferences, game settings, and user customisations.
• Analytics Cookies: Used to analyse which sections or games are used most.

You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.

Section 07

Your Rights

111bt respects your rights regarding your information. You may exercise the following rights at any time:

• Right to Access: You have the right to request details of what information we hold about you.
• Right to Rectification: You may request correction of incorrect or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted — however, this may not be possible where legal obligations apply.
• Right to Opt Out of Marketing Communications: If you do not wish to receive promotional messages, inform the support team and they will be stopped.
• Data Portability: You may request that your information be provided in a commonly readable format.

To exercise these rights, contact us via 24/7 live chat or email. We provide support in both Bangla and English.

111bt believes in responsible gaming. To get help managing your gaming habits, see our Responsible Gaming Guide, which covers self-exclusion and limit-setting options.

Section 08

Minor Users and Age Verification

111bt strictly refrains from providing services to anyone under the age of 21. Age verification during registration is mandatory. If a minor's information is identified on an account, that account will be suspended immediately and all related information will be deleted.

If a parent or guardian believes a minor has opened an account on 111bt, please contact the support team immediately. We will review the matter on an urgent basis.

Section 09

International Transfer of Data

111bt's servers and processing infrastructure may be located outside Bangladesh. For any such transfers, we ensure that adequate data protection measures are in place in the destination country or organisation. Technical data may be transferred to the servers of game providers such as Evolution, Pragmatic Play, or PG Soft, but only through secure channels.

Section 10

Policy Changes and Updates

111bt reserves the right to change or update this privacy policy at any time. If significant changes are made, we will send a notification to your registered mobile number or email. Continued use of the platform after a change will be taken as acceptance of the updated policy.

The latest version will always be available on this page. We display the "Last Updated" date at the top of the page so you can easily see how recent it is.

If you have any questions about this policy, you may visit our FAQ section, where answers to common questions about privacy and accounts are compiled.